Digital Delivery Policy

Current availability

The electrician offer is a preview. Its actual product files, exact contents, language and licence are not yet confirmed. Purchases remain unavailable until the offered files and delivery are ready.

Before an offer opens, its product page will state the included files, formats, language, device or software requirements, price and permitted use.

Digital products only

The store supplies digital downloads or online access. No physical parcel is dispatched, no postal address is needed for shipping, and no courier or physical shipping charge applies.

When delivery happens

When purchases open, available download links are shown on the payment confirmation page after the provider confirms a captured payment. A bank debit or pending payment alone does not confirm delivery.

If confirmation is pending, we show that status. Do not pay again for the same order; use Check payment & access in the same browser tab or contact support with the order reference.

Automatic delivery emails are not currently enabled. Do not rely on receiving an email link.

Link expiry and access recovery

Each download link expires 15 minutes after it is issued. During the checkout session, Check payment & access can provide fresh links for a verified purchase with active access.

The checkout session lasts up to 24 hours from order creation and uses the saved information in the same browser tab. After that period, or if the tab’s saved information is cleared, contact support for manual purchase verification and help restoring the access due under your order.

You may keep downloaded files for personal use under the product licence. Link expiry does not delete files already downloaded. We do not promise perpetual online hosting. Access may be withdrawn after a refund, payment reversal or confirmed misuse.

Keep your order reference and do not share purchase-authorised links. The product licence explains whether any sharing or other use is permitted.

If a download is missing or fails

Write to [email protected] with your order reference, purchase email and the problem you see. Include an error screenshot if helpful. We verify the purchase and help restore the access due under the order.

If you entered the wrong checkout email, contact support with the order reference. We may ask for limited purchase information before changing delivery details. Do not send full card details or payment credentials.

If the promised product cannot be supplied or a confirmed delivery problem cannot be resolved, the Refund & Cancellation Policy explains the remedies available. Your applicable consumer rights continue to apply.